Can we trust on the genuineness of the medicine? |
| Yes, NaturalMedis.com provides only original medicines created by original manufacturers under strict quality control. All natural medications are quality tested. NaturalMedis.com operates to the highest standards and delivers the best quality products. |
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Any specific area to which the medicines are delivered? |
| We deliver medicines to all countries across Europe. |
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How to order a medicine? |
| Buying a medication at NaturalMedis.com is extremely simple. All you have to do is to click on the Buy Now link next to product detail. Clicking on the link will take you to a form where you will be required to fill in some personal and medical information. Following that you will be required to process payment through our secure online payment gateway. Once your payment is successfully processed, the medications are shipped to recipient’s address. All medications are discreetly packed and are delivered at your door steps. Upon order confirmation and dispatch, you will receive an email about the same. |
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What’s the procedure of payment? Is it charged automatically after placing the order? |
| No, the payments are not taken automatically. You will have to fill in payment information on our secured payment processing form. Once payment is processed successfully, you will receive a notification about the same. |
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Who are the manufacturers and suppliers of the medicines? |
| All NaturalMedis medications work naturally and are manufactured by reputed manufacturers under strict quality control. |
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Which courier companies are used by you as mode of delivery? |
| All medications are shipped through Royal mail. We send you a tracking code immediately on dispatch. With that you can track status of your delivery. |
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Are there any hidden costs? |
| No, the prices are inclusive of medication cost and cost of delivery. At NaturalMedis.com, we believe in 100% transparency. |
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How long does it take for the order to get delivered? |
| Shipments take approximately 3 to 5 days after dispatch. |
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Is my presence necessary while the delivery? |
| Yes, your presence is required as you will need to sign on delivery receipt as confirmation. |
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What if at the time of delivery I am not at home? |
| If you are not at home at time of delivery, the courier guy will leave a calling card with instructions to re-arrange delivery at a convenient time for you. Alternatively, you can collect the medication from local delivery office too. |
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Why have I not got my order yet that I placed a few days ago? |
| Please get in touch with us, in this regard. It could be possible we have tried to get in touch with you but could not contact you. |
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Can I get compensation? |
| We regret inconvenience, but No. By law, we are unable to accept returned opened prescription medicines and hence no refund can be made. |
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What are the modes of payment I can pay through? |
| We accept all major cards - Visa, Maestro, Visa Electron, AMEX and Mastercard. We also accept payments through cards and we also accept cheque and bank transfer as long as it is in GBP. |
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How safe are my personal details with you? |
| Your details are absolutely safe with us and will not be sold to anyone for any reason whatsoever. |
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